Phased Reopening Of Physiotherapy and Pilates

Following updated guidance from the Chartered Society of Physiotherapy we are pleased to announce that we shall be able to offer ‘face to face’ consultations, where clinically appropriate and necessary.

We shall also continue to offer virtual consultations for patients and Pilates clients.

Any patients requesting a ‘face to face’ consultation will first receive a virtual screen from one of our team to assess clinical need and screen for any additional risk factors.

To make an appointment please call 02036451490 or email info@reformphysio.com.

The health, safety and well being of our patients and staff are as always paramount.

We have always maintained a very high standard of health, safety and hygiene at Reform Physio and since March 19th we have been preparing for the day we can re-open our clinic with even more robust procedures to ensure patients and staff can return to our space with absolute confidence.

We have completed and have ongoing thorough risk assessments for every aspect of our clinic environment and the patient journey to ensure we can provide the safest environment possible.

We have even teamed up with experts and are working with other clinics to ensure that our infection prevention and control measures along with PPE (personal protective equipment) not only complies with current guidelines and protocols, but also is the best we can reasonably provide to minimise any risk of transmission of COVID-19 during treatment sessions.

We will continue to quickly adapt to any changing policy to adhere to all guidelines set out by the government and Public Health England to keep you and us safe.

Therefore, we have put the following measures in place to minimise the risk to our staff, patients and to public health in accordance with the recommendations by Public Health England https://www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control

Our 10 step plan for a gradual re-opening of our services:

1

This will not be ‘business as usual’

for a while but if needed we will be able to see you face to face for physiotherapy appointments where effective treatment cannot reasonably be carried out virtually – patients will receive a virtual or telephone screening pre-consultation, you will also be required to complete a pre-screening questionnaire/consent form prior to every session.

2

Cleaning

Although the clinic hasn’t been open since March 19th and it was deep cleaned after we closed and therefore no virus should have survived. We have still taken this opportunity to deep clean and sanitise all equipment and surfaces to give you peace of mind when come back to Reform. Alongside this we will continue with our regular professional cleaning on top of our ramped up decontamination schedule completed by the team throughout the day. We have also removed all superfluous items such as magazines to further limit the risk of infection.

3

All bookings

will be made online, or over the phone by our admin superstars along with all payments taken over the phone in advance. The admin team will now be in clinic behind a screen, but please note that we will try to reduce the amount of people in the reception area, so bookings may need to be made remotely.

4

All patients and staff

are advised not to attend our clinic if they are displaying any signs of Covid-19 https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/coronavirus-covid-19-general-advice or if they should be self-isolating under current government guidelines.

5

Reduction in footfall

Appointments will be spaced to not only allow for cleaning but also to allow any micro droplets in the air to settle before cleaning.

This will enable the clinician to have time to change PPE and clean all surfaces that have been touched by either the clinician or the patients with hospital approved sanitisers. This includes the plinths, seat handles, door handles, Gym equipment, taps and light switches of the treatment room and the toilet if it is used during the patients visit.

6

Minimising use of superfluous equipment

Towels and couch covers will not be used.

Pillow cases will be changed by the clinician between sessions.

Couch roll will be used as usual on the couch and pillows.

7

Personal Protective Equipment (PPE)

You will be expected to wear a face covering and your physiotherapist will be wearing the following PPE at your appointment. This complies with current government guidelines: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/878056/PHE_COVID-19_visual_guide_poster_PPE.pdf

Non-latex gloves (single use)

Apron (single use)

IIR facemask (sessional use) or respirator mask (dependent on practitioners preference)

Visor (As applicable based on risk assessment)

8

Entrance point

On arrival at the clinic you will be required to have your temperature taken (temperature greater than 37.8c will be denied entry)

and be wearing a face covering before entering the building. You will be required to sanitise your hands and don PPE.

You will be provided a bag to put your PPE in / phone/ wallet/ handbag for the duration of your session. You will then be welcomed by your Physio. https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/877658/Quick_guide_to_donning_doffing_standard_PPE_health_and_social_care_poster__.pdf

9

Ventilation

During your session the door to the treatment room may be left open to maximise ventilation except for when they need to be closed for privacy.

We also have hospital grade air filtration systems in place in each treatment area. They have been proven to capture particles 10 times smaller than C19 and are 40 times more effective than a HEPA filter.

Our first goal is to get you out of pain and our promise is to support you in staying fit and healthy.

10

Our guarantee

to you is that these measures will not affect your standard of care

Our main priority is to make sure you all feel safe and can visit our clinic with the upmost confidence. We are committed to the highest levels of patient care and also transparency in how we operate and we will continue to keep you informed.

We know that you are disappointed that we closed and some of you wish we had stayed open, however, it is important to us that we do what we feel is correct with the information that we have at the time and in line with the guidance from our professional bodies, to keep us all safe and well.

If you have any suggestions or questions regarding our policies or your face to face or video consultations with us please do not hesitate to contact me Emma at reform.practicemanager@gmail.com

Thank you for bearing with us and for sticking by us, we really appreciate it and we are still all in this together!

Emma Law

Director

Reform Physiotherapy and Pilates Limited

Ready To Get Started?

If you have any questions you can get in touch on 0203 645 1490 or info@reformphysio.com. If you would like to book a class or appointment then you can book online below!

Testimonials

Having felt very unfit due to lack of exercise I started with Emma some weeks ago to improve flexibility and strength and am loving getting my body moving more. Also I feel so secure and comfortable with the workout programme Emma chooses which is nicely challenging for my fitness level and makes me feel much better from week to week!! Just what I needed.

C D

Since I started working with Emma Law my lifts have improved to the point where I am considering record attempts in my weight and age category, so Pilates works for powerlifting! Thanks Emma.

H M

Emma was excellent in helping me get strong enough to ski again after a complicated knee fracture. She is extremely knowledgeable, encouraging and positive. She worked with me in the gym and tailor-made an exercise plan to work on. I am back enjoying skiing! Thanks Emma!.

Pippa Meares

Pilates sessions with Emma have completely changed the way I move! My posture has improved, i'm more toned and a recurrent back/neck problem has all but disappeared. I highly recommend Emma's excellent classes.

N. H

Three years ago, at the age of 57, I decided to take up Pilates to help my body to move more freely and I am so glad that I found Emma who has been an amazing teacher, fully understanding my limitations and successfully working with me to improve my flexibility, core strength and posture.

F. G

I initially sort treatment to manage severe chronic neck pain from Cervical spondylitis. I was also due for a knee replacement, both degenerative conditions. Emma is highly skilled in the precise attention to the details of rehabilitation. Her ability to focus intently on 3 clients with different health issues in the same session is constant. It is that energetic approach that has resulted in my ability to build strength and to retain overall function. My neck pain has reduced considerably and I was able to recover from the knee surgery rapidly.

P. A

Chris Atkinson

I have been suffering from Sciatica for 4 months, with regular visits to the NHS physiotherapist but despite being given a stretching programme my symptoms were not improving. So i was recommended Reform Physio, very easy to sign up for a free diagnostics over the phone before my first visit to Libby 3 days later in a very clean and relaxing environment, with very friendly staff. After the first session of dry-needling and massage my referred leg pain was much relieved. Libby prescribed me a simple routine of stretches that were manageable and effective as well as being very clear about what activities were good and just as importantly what i shouldn't be doing. Libby was able to explain the physiology for me in layman's terms. I went back for 3 more sessions and in the space of a couple of months the severity of my pain is decreased as well as the frequency of the flare-ups, so I am heading in the right direction. I would definitely, definitely recommend Reform Physiotherapy & Pilates to everyone and anyone! And a big thank you to Libby!

Miss Tornado

Gem 💎 of a place. The only thing I’m consistent with! Clean, serene, with a selection of fantastic therapists & instructors.

Camilla Trotter

Went to Reform with a knee injury from running. Libby was brilliant- she sorted me with a programme, tissue massage and dry needling over a couple of months and now I’m back up and running again! She was kind, understanding and pragmatic about what I could manage but also encouraging about pushing forward and making progress with my recovery. I highly recommend Reform with its lovely team and option to do reformer Pilates as a form of ongoing Physio.

Maggie Roy

Great classes - physios very knowledgeable & thorough. Would have given 5* but cost is quite high & availability sometimes limited. However feel so much better after every session that it's a price worth paying. Thanks

David Kennaway

I started going to Reform Pilates in January because my shoulder was in a mess as a result of lousy posture and bad laptop computer habits. I can now say that after 6 months my shoulder along with posture is 110% better all round and the process of getting to this point has been a lot of fun with the help of the excellent Reform Pilates instructors I have had. ( A call out to Gina and now Libby). So if you are thinking about taking up reform pilates I can't think of a better place to choose to do it than at Reform.

samantha mullen

Nick helped me with a stress fracture on my knee. Nick was really supportive and kind during a tricky time for me and has helped me back on the road to full mobility. highly recommend!

Sophie Caseby

I saw Nick at Reform Physio for a running-related knee injury. Nick and the team are very patient and knowledgable, and provided me with a tailored rehab plan to make sure I made race day for my first marathon. Would recommend the Reform team for any sports-related injuries!

sally jupp

I never knew this place existed into Bupa referred me for some physio for a running injury. I was really impressed by the treatment I received and holistic approach taken to my recovery/treatment program. I would definitely recommend to anyone living in the area.

Will Chapman

Nick was fantastic. He worked hard with me to get my posterior tibial tendonitis to a point where I could run without experiencing pain. He listened, developed a personalised plan and helped me every step of the way. Would highly recommend!

Covid 19 Policy